Legal · Updated 30 August 2026
Privacy Policy
This Privacy Policy explains how Xinexis collects, uses, and protects personal information when you visit xinexis.com or contact us. It is provided for transparency and does not constitute legal advice.
Who we are
The data controller for this website is Xinexis (xinexis.com). You can reach us at support@xinexis.com or +1 437 973-2926.
Information we collect
Contact form and inquiry data: name, email, organization, role, project description, systems or constraints, timeline, and any other details you choose to provide.
Technical and usage data: IP address, browser type, pages viewed, and similar analytics collected through Google Analytics (GA4) and Google Ads tags when you consent or where permitted by law.
Anti-abuse signals: we use Cloudflare Turnstile and server-side checks to protect forms; these may process technical signals required to distinguish legitimate users from automated abuse.
How we use information
To respond to inquiries, schedule calls, and deliver consulting or software services you request.
To operate, secure, and improve the website, including measuring marketing performance and preventing spam.
To comply with legal obligations and protect our rights where necessary.
Legal bases (where applicable)
We process inquiry data to take steps at your request before a contract and to pursue legitimate interests in operating our business.
Analytics and advertising measurement rely on legitimate interests and, where required, your consent through applicable cookie or privacy controls.
Sharing with service providers
We use trusted processors to run the site and communications, including hosting (Netlify), email delivery (Resend), content management (Sanity), analytics (Google), and anti-abuse (Cloudflare). They process data only to provide services to us.
We do not sell your personal information.
Retention
Inquiry records are kept as long as needed to respond, maintain client relationships, and meet legal or accounting requirements, then deleted or anonymised when no longer necessary.
Your choices and rights
You may request access, correction, or deletion of personal information we hold about you by emailing support@xinexis.com. We will respond within a reasonable time.
You can limit certain analytics in your browser (block cookies, use privacy extensions), adjust ad personalisation in Google’s Ads Settings, or change your choice anytime via Cookie preferences in the site footer.
International visitors
Some service providers may process data outside Canada, including in the United States. Where required, we use appropriate contractual and technical safeguards.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the revised policy.
Questions? support@xinexis.com. See also our Privacy Policy and Terms of Use.